For the most up-to-date information and advice, visit the Department of Health and Human Services (DHHS) website.
You can also connect with our local members online for local updates and advice –
- Mayor Nicole Seymour – https://www.facebook.com/CrNicoleSeymour/
- Premier Daniel Andrews – www.facebook.com/DanielAndrewsMP/
- Nick Wakeling (Ferntree Gully) – www.facebook.com/NickWakeling/
- Alan Tudge (Aston) – www.facebook.com/tudgeMP/
- Jackson Taylor (Boronia) – www.facebook.com/JacksonTaylorMP/
Practise safe social distancing, and remember to wash your hands regularly with soap and water. Try not to touch your face, including your eyes, nose or mouth.
Follow the instructions of the Department of Health and Human Services on hygiene, personal safety and travel. Seek medical help if required.
Stay in touch
We may not be able to visit each other, but it’s important now more than ever to stay in touch with your family, neighbours and friends by phone or online.
Check in with vulnerable family members and neighbours to see if they need any assistance.
If you feel distressed
Mental health is just as important as our physical health. Support is available and there’s always someone to talk to if you’re concerned about COVID-19 or you’re distressed.
- Outer East Phone Chat on 1800 984 825 (Mon – Fri 10am – 1pm, Mon – Thurs 5pm – 9pm)
- Beyond Blue on 1300 22 46 36
- Lifeline on 13 11 14
- Kids Helpline on 1800 551 800
- Headspace on 1800 650 890
- ‘Head to Health’ website
- Knox Mental Health Help Card
If you believe you are showing symptoms
You can call the Coronavirus (COVID-19) Hotline on 1800 675 398.
Please keep Triple Zero for emergencies only.
For information in languages other than English, call 131 450.
If you need assistance
Emergency food packages can be accessed through the Coronavirus Hotline on 1800 675 398.
If you are a senior, have a disability, have compromised immunity or are required to self-isolate, you can request priority assistance from your supermarket.
Foothills Community Care is also continuing to run, providing free meals for anyone in the local community who is struggling.
You can call them on 8711 8677, or visit their website here.
Due to the increase in demand for their meals at this time, they are in desperate need of cash donations. They are also accepting donations of pasta, rice, flour, meat, long-life milk, hand sanitiser and disposable gloves. Donate here.
Knox Council has a hardship policy for property owners in financial distress. More information here.
For information about the Federal Government’s assistance for households, visit the Treasury website here.
- Centrelink supplements for households
- Centrelink income support payments
- Apprentices and trainees (follow the link, then pg 5)
- Early access to superannuation
- New Victorian job opportunities and job-matching
The four major Australian banks have announced that home loan customers experiencing financial challenges due to the coronavirus will be able to pause their repayments for up to six months. You can contact the major banks on the following numbers:
- ANZ: 1800 351 548
- Commonwealth Bank: 133 095
- NAB: 1300 683 106
- Westpac: 132 032
Support local businesses
Many local restaurants and cafes are providing take away meals. Let’s support our local businesses during this difficult time.
We will continue to keep this page regularly updated with current information. Stay safe.